Privacy Policy – Active Takeoff Website

Last updated: June 15, 2026

What is the purpose of our privacy policy?

Protecting your privacy is important to Quoter Software Inc. (“we”, “Our Company”). As such, we place a high priority on the confidentiality of personal information and compliance with applicable laws.This privacy policy (the “Policy”) describes how we collect, use, disclose, retain, and protect personal information in connection with your use of our website (the “Website”), accessible at the following address: https://www.activetakeoff.com/, and the features and services offered thereon (collectively, the “Services”).In the Policy, the term “you” refers to any person who visits the Website or uses the Services.In this Policy, the term “Personal Information” refers to any information concerning a natural person that allows for their identification, directly or indirectly.The Policy is designed to comply with applicable laws regarding the protection of Personal Information in Quebec and Canada. Where the General Data Protection Regulation (the “GDPR”) applies (particularly with respect to individuals located in the European Economic Area (the “EEA”), we also apply the relevant requirements of the GDPR. Where privacy laws of the United States of America apply (including certain state laws, depending on your place of residence), we comply with the applicable requirements.

Personal Information Collected Through Our Website

Information Provided by You

We collect information that you provide to us (for example, by filling out a form) through the Website interface or otherwise. This information may include the information described below:

Category of Personal Information

Purposes of Use

Your first and last name

To contact you

Phone number

To contact you

Your email address

To contact you regarding your requests and for promotional purposes (only as permitted by law)

Your billing information

Process billing and collect fees related to your subscription

The content of communications you send to us

Responding to your requests

Personal information collected automatically through our Website

We collect certain information automatically while you use the Website. This information may be recorded each time you interact with the Website. The data collected includes certain information specific to your device and data regarding your interaction with the Website, including the data described below:

Categories of Personal Information

Purposes of Use

Analytics data, which may include: The device’s operating system and language;The IP address from which a device accesses the Website;The country, state, city, and ZIP code where the device is located;Browsing data, such as pages viewed, number of visits to the Website, session duration, dates of visits to the Website, products viewed, and the page from which access to the Website was obtained;

Website personalization;Detection of misuse;Internal analyses of Website traffic;

Data from Analytics Tools

When you visit the Website, we collect certain data from analytics tools such as Google Analytics. This data is provided to us in aggregated form and does not allow us to create a personalized profile of you. You can disable Google Analytics in your browser using an add-on available at this address: https://tools.google.com/dlpage/gaoptout. For more information on how Google Analytics processes Personal Information, please consult Google’s Policies at https://policies.google.com/technologies/partner-sites.

Tracking Technologies

We use cookies and other tracking technologies to improve the Website’s performance, to personalize your experience on the Website, and to deliver advertisements to targeted audiences (based solely on Website traffic). Cookies are files stored on your device by the server hosting the Website or by third-party servers that may allow us to recognize your device when you visit the Website, personalize its content, or compile more accurate data about browsing on our Website. Some cookies are automatically deleted when you close your browser, while others are retained indefinitely. You can control the storage of cookies through your browser settings. Some cookies or tracking technologies come from our suppliers, and they may be able to link certain Personal Information collected via cookies to other Personal Information they hold about you.

How do we use your Personal Information?

We use the Personal Information collected for the purposes described below.

Communicating with You

We use the Personal Information you have provided to us (such as your name and email address) to communicate with you and to send you communications about our company, our services, and our products, but in the latter case only if you agree to receive marketing communications from us. We comply with applicable regulations regarding unsolicited email. If you no longer wish to receive electronic communications from us, you may notify us at any time by writing to us at the following address: support@activetakeoff.com.  

Identification and Provision of Our Services

We use the Personal Information collected to identify you as a user of our Services, to provide said Services, to fulfill our contractual obligations towards you or our customers, and to process your requests and claims related to the Services.

Personalization of Our Services and the Website

We use the Personal Information collected when you log in to the Website to provide you with content that is relevant to your situation or interests. For example, the Website’s home page may be displayed according to your language preferences.

Website Maintenance and Security

We use Personal Information collected through the Website and data from analytics tools to monitor users’ use of the Website in general, to prevent misuse of the Website, to identify issues or bugs on the Website, and to determine which features to improve. We may use certain data collected automatically to ensure the security of the Website and our computer systems, for example, to prevent misuse or to prevent or stop fraud.

Legal Basis for Processing (where applicable)

Depending on the context and applicable laws, we process your Personal Information based on one or more of the following legal bases: (i) the performance of a contract or pre-contractual measures (e.g., account creation and management, provision of Services); (ii) your consent (e.g., marketing communications, certain cookies/tracking technologies, where required); (iii) our legitimate interests (e.g., security, fraud prevention, improvement of the Website and Services), subject to your rights; and (iv) compliance with our legal and regulatory obligations.We collect your Personal Information directly from you, including when you use the Website or the Services, and we commit to processing it only for the purposes described in this section.

How do we retain your Personal Information?

We retain the Personal Information collected in accordance with the following parameters:

Category of Personal Information

Retention

Personal Information provided by you

As long as required to provide the Services, or in accordance with applicable legal obligations

Personal Information collected automatically while browsing the Website

This Personal Information is not collected on an individual basis, and if it is, it is retained only for as long as necessary to compile usage statistics on an anonymous basis

Other Personal Information

For as long as the intended purposes are not fulfilled

The Personal Information collected is stored electronically by our service providers, primarily on servers located in the province of Quebec, Canada. Some data is processed by our service providers using facilities that may be located in jurisdictions other than Quebec. We ensure that when third parties process Personal Information outside of Quebec, it is adequately protected.

How do we protect your Personal Information?

Your Personal Information is hosted on servers operated by our service providers and is protected by security measures commensurate with the sensitivity of the Personal Information against unauthorized access. Our employees and suppliers are informed of the confidential nature of Personal Information and are made aware of the appropriate security measures to prevent unauthorized access to Personal Information.

To whom is your Personal Information disclosed?

We only share your Personal Information as described in this Policy and when we have obtained your consent. Your Personal Information may be disclosed to the categories of persons described below for the purposes mentioned.

Employees

The Personal Information collected is accessible to certain of our officers and employees who need to access it to use it as intended by this Policy.

Service Providers

We share certain Personal Information with our service providers, who help us deliver our Services more effectively. These providers have agreed in writing to protect the privacy of this Personal Information and to use it only for the purposes set forth in this Policy. Our service providers include, but are not limited to, the companies listed below:

Service Provider

Details

Useful Links

Google, LLC

We use Google Analytics on the Website. We use Google’s services to analyze how the service and the Website are used based on Website traffic.Google’s processing of data for the purpose of anonymization may take place outside of Quebec.

Google Privacy Policy:https://policies.google.com/privacy?hl=frGoogle's use of data from third-party websites:www.google.com/policies/privacy/partners/Opt-out tool: https://tools.google.com/dlpage/gaoptout.

Bright Market, LLC (d.b.a FastSpring)

We use FastSpring as a payment and subscription platform.

FastSpring Privacy Policy (General, US): https://fastspring.com/privacy/ FastSpring Privacy Policy for the EEA, UK, and Switzerland: https://fastspring.com/privacy/eu-fr/

Nutcache Technologies Inc. 

We use Nutcache as a payment and subscription platform.

Nutcache Privacy Policy : https://www.nutcache.com/privacy-policy

wyDay, LLC

We use wyDay’s LimeLM software for licensing and management.

wyDay Privacy Policy: https://wyday.com/privacy.php

HostGator, LLC

We use HostGator’s services for website hosting.

HostGator’s Privacy Policy: https://newfold.com/privacy-center?channelid=P61C112S570N0B9A20D320E0000V106

Heap

We use Heap’s services to analyze the use of our Website (e.g., pages viewed, clicks, and navigation paths) in order to improve the user experience and the Website’s performance.

Heap Privacy Policy: https://www.heap.io/privacy

Mailchimp

We use Mailchimp’s services to manage our electronic communications (e.g., sending newsletters and promotional communications, where permitted by law). The personal information processed may include your name, email address, and interaction data (e.g., opens and clicks).

Mailchimp Privacy Policy: https://www.intuit.com/privacy/statement/

Legal Obligations

We may also disclose collected Personal Information to third parties if expressly authorized or required by law, or if we are compelled to do so by a competent authority. We may disclose Personal Information in connection with legal proceedings if necessary to protect our rights or those of our users.

Business Transactions

In the event that a business transaction involving our company is contemplated, we may provide collected Personal Information to the individuals or organizations involved before and after the transaction, whether or not the transaction is completed. In such a case, these individuals or organizations agree to maintain the confidentiality of the Personal Information collected and to use it exclusively to evaluate the feasibility or advisability of the transaction, as well as in accordance with this Policy.

What are your rights regarding your Personal Information?

In accordance with applicable laws regarding the protection of Personal Information, you have certain rights that allow you to control the use of your Personal Information. These rights may be exercised free of charge, subject to the exceptions provided by law.

Right of Access and Correction

You may request access to the Personal Information we hold about you and, where applicable, the correction of any inaccurate, incomplete, or ambiguous Personal Information.Subject to the restrictions provided for by law, we will also provide you, upon request, with additional information regarding the processing of your Personal Information, including the categories of individuals who have access to it and the retention period, to the extent that this information is not already included in this Policy.

Withdrawal of Consent

You may, at any time, withdraw your consent to the processing of your Personal Information when such processing is based on your consent.Certain settings in your browser or on the Website allow you to withdraw your consent to certain processing activities, particularly regarding cookies. Please note that withdrawing your consent may limit or prevent access to certain features of the Website or certain Services. It is not possible to prevent all processing of your Personal Information while continuing to use the Website and our Services.

Deletion

Under certain circumstances, you may request the deletion of the Personal Information we hold about you when its collection was not authorized or when the purposes for which it was collected have been fulfilled. If you continue to use the Website or the Services, we will collect certain Information about you again.

Right to Data Portability

Where permitted by applicable law, you may request to receive certain Personal Information about you that you have provided to us in a structured, commonly used, machine-readable format, so that you may retain it or, at your request, disclose it to any person or entity authorized by law to collect such Personal Information.

Identity Verification

To protect your Personal Information, we may take reasonable steps to verify the identity of any person exercising any of the rights described in this section. Information collected for this purpose will be used solely for identity verification purposes.

Processing of Personal Information of Individuals Located in the EU or EEA

Where the General Data Protection Regulation (GDPR) applies, data subjects are entitled to the following :The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Changes to the Policy

We may amend this Policy from time to time to reflect changes in our practices regarding the management and processing of Personal Information. In the event of an amendment, the new Policy will be available on our Website at the following address: https://www.activetakeoff.com/ (under the “Privacy Policy” page).If we have collected your contact information, we will notify you of any significant changes to our Privacy Policy via email within a reasonable timeframe before the new Policy takes effect. If we amend our Policy to inform individuals that their Personal Information will now be collected for additional purposes, we will seek your consent before using your previously collected Information, unless the new purposes are directly and reasonably related to the purposes for which your consent has already been obtained or unless applicable law provides otherwise that the consent of individuals is not required.

Requests for Access and Correction, Liability, and Complaints

The contact information for the person in charge of the protection of the Personal Information under this Policy is as follows:Privacy OfficerName: Patrick DesrosiersEmail: support@activetakeoff.comThe Privacy Officer is responsible for all matters relating to the collection, use, and disclosure of Personal Information.Any complaints regarding the processing of your Personal Information should be directed to the contact information of the Personal Information Protection Officer.